olivers mama makes

How to Order

Placing an Order

Ordering Information:

We’ll mostly just have a chat..

  • Orders are accepted throughout the week.
  • Apparel orders must reach me by Wednesday at 10 am.
  • Designs approved no later than Thursday at 10 am.
  • If you’re sending me your shirt, it needs to be with me by Saturday.
  • Designs sent for printing on Thursday will return to me by Friday.
  • Orders are prepared and packed for shipping over the weekend.
  • Once your item is ready, I’ll message you to request payment of the balance.
  • Orders will be shipped on Monday or upon receipt of payment (if after Monday).

FAQ

Q. Can I send you my official race t-shirt?

Absolutely! Just drop me a message, and I’ll provide you with my address.

Q. Can I have flags?

Of course as many as you like.

Q. How do I get my list to you?

You can give me your A Number and will get the info from the official website (no typos) or if you want specific venues then send me an email

Q. How do I get my QR code to you?

You can give me your A Number and will extract it from one of the apps or email it over.

Q. Will you send me a mock up before you print?

Absolutely, as many as it takes to get it how you want it.

Q. I’ve spotted a mistake now its been printed?

If I haven’t actually stuck it I can fix it, if its in your hand I’m afraid you will have to pay for a replacement. This will be at a reduced rate as all the design work is completed.

CHECK YOUR PROOFS WELL

Q. How much is postage?

Everything in the UK is sent 24hr tracked, I charge you what the post office charges me (April 24 is £3.50) For overseas postage I will offer you the prices available and you can choose. Import Duty and VAT is your responsibility.

I will not mark as a gift unless the item is a prize or a gift from myself

Q. Can I have a list?

Errrr how do I put this, no. Soz, lists are someone’s thing and lets face it you’re here because you don’t really want a list. You can have a list (in my style if its not Saturday morning run specific)

Q. Can I choose the font?

Sorry, no. I use the same font on everything. Unless is its a special design then we will work together to find one that matches your design.

Size Charts and Colour Charts

Click on each image to view the full sized chart.