olivers mama makes
How to Order
Placing an Order
Ordering Information:
We’ll mostly just have a chat..
- Orders are accepted throughout the week.
- Apparel orders must reach me by Wednesday at 10 am.
- Designs approved no later than Thursday at 10 am.
- If you’re sending me your shirt, it needs to be with me by Saturday.
- Designs sent for printing on Thursday will return to me by Friday.
- Orders are prepared and packed for shipping over the weekend.
- Once your item is ready, I’ll message you to request payment of the balance.
- Orders will be shipped on Monday or upon receipt of payment (if after Monday).
FAQ
Q. Can I send you my official race t-shirt?
Absolutely! Just drop me a message, and I’ll provide you with my address.
Q. Can I have flags?
Of course as many as you like.
Q. How do I get my list to you?
You can give me your A Number and will get the info from the official website (no typos) or if you want specific venues then send me an email
Q. How do I get my QR code to you?
You can give me your A Number and will extract it from one of the apps or email it over.
Q. Will you send me a mock up before you print?
Absolutely, as many as it takes to get it how you want it.
Q. I’ve spotted a mistake now its been printed?
If I haven’t actually stuck it I can fix it, if its in your hand I’m afraid you will have to pay for a replacement. This will be at a reduced rate as all the design work is completed.
CHECK YOUR PROOFS WELL
Q. How much is postage?
Everything in the UK is sent 24hr tracked, I charge you what the post office charges me (April 24 is £3.50) For overseas postage I will offer you the prices available and you can choose. Import Duty and VAT is your responsibility.
I will not mark as a gift unless the item is a prize or a gift from myself
Q. Can I have a list?
Errrr how do I put this, no. Soz, lists are someone’s thing and lets face it you’re here because you don’t really want a list. You can have a list (in my style if its not Saturday morning run specific)
Q. Can I choose the font?
Sorry, no. I use the same font on everything. Unless is its a special design then we will work together to find one that matches your design.